No need to be lost in the middle of the campaign to have a network problem and to be unable to use his mobile phone. These small technical bugs arrive relatively infrequently but are very restrictive for us who are used to using our laptop at every moment of the day (and night!). Our explanations on these network problems and our solutions to limit their impact in our social life.
My laptop does not pick up because I changed mobile operator or I switched to 4G
After 2G and 3G, mobile operators are increasingly offering 4G packages. This very high speed connection allows for much faster data transmission ... which is very attractive for consumers.
But beware, only recent smartphones are designed to receive 4G. Do not take a 4G package if your mobile phone is not a smartphone, you might not take full advantage of this package.
Before you crack for a 4G mobile plan think about checking your network coverage . Indeed, if your mobile does not pick up, it is surely because your home (or even your neighborhood) is not well covered by the new antennas. Same if you have changed mobile operator, without checking your network coverage. To check your network coverage, go to the operator's website where you will find specific maps.
If the problem persists: the solution is to buy a Femto box (free at Free and from 49 € at other operators). This small device can amplify the reception signal of your mobile phone when the walls of your home are too thick (which is often the case with old buildings and hyper insulating constructions) or that the antenna of your city is too much away from home.
My laptop does not pick up then I have (really) touched nothing!
Do not panic, your laptop is probably not the cause of this network breakdown. The problem surely comes from your mobile operator who simply suffers a breakdown. Even if these network bugs remain quite rare, they have the gift of annoying us and reminding us how dependent we are on our mobile phone.
The right reflexes to have when a laptop no longer captures network
- We take his fixed phone (except if he also suffers a network failure ...) and we call the assistance of his mobile operator and we ask the person online to give us the technical service.
- We grab our computer and go to the "technical chat" of the operator's website . We will certainly find answers to our questions and messages from other users in the same situation as us.
